Shipping

Shipping is free on all orders and we despatch from our UK warehouse, get in touch if you have any specific delivery requirements.

  

Do the prices include VAT?

No, our listed prices do not include VAT which is added at checkout for UK customers.

If you are ordering from outside of the UK (or your shipping address is outside of the UK) you will not be charged VAT on your order however we are not responsible for any local customs or duties once it reaches your destination country.

  

US Shipping

If your delivery address is in the US we strongly recommend ordering from an alternative supplier. 

Unfortunately logistical issues and high costs prevent us from being able to ship our products from our UK office to the United States.

 

Brexit

The Brexit Transition Period ends on December 31, 2020. As a result, effective January 1, 2021, new laws will apply to sales between the UK and the EU.

If your shipping address is outside of the UK (e.g within the EU) you will not be charged VAT on your order however we are not responsible for any local customs or duties once it reaches your destination country.

 

Delivery Times

Our typical delivery times is 2-7 days, if for any reason your order will be delayed we do keep you fully updated along the way.

 

Couriers we use

The majority of our orders are sent via DPD who will provide you with a 1 hour delivery window. Larger orders are sent via InXpress, some of our larger units are delivered on pallets so we may require additional accessibility instructions for delivering the unit to your address, we will keep you fully informed about the delivery on the day.